What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I edit a template form?

    Asked by SFMM_CIA on February 15, 2017 at 01:50 PM

    Hello,

    I am creating a menu price form. I used one of your templates and I can edit everything but the option boxes with the price with total calculator. What am I doing wrong? 

    Thank you.

    Page URL:
    https://www.jotform.com/build/70455308842154?iak=0eb874379c577375950fb<br/>012b04b5bfb-afc52231442c72b4

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    JotForm Support

    Answered by BJoanna on February 15, 2017 at 03:46 PM

    It seems that you have deleted your form. Also I am not exactly sure what were you trying to edit. 

    If you did not resolved your issue, please provide ID of the form you are working on and a screenshot of field that you are unable to edit. 

    If you are trying to perform calculation inside of your form, please check this guide:

    https://www.jotform.com/help/259-How-to-Perform-Form-Calculation-Using-a-Widget 

    Let us know if you need further assistance. 

  • Profile Image

    Answered by SFMM_CIA on February 15, 2017 at 04:46 PM
    Hi Joanna
    is there any kind of phone support paid or otherwise
    Thanks
    David Sanders
    Creative Impact Agency
    16000 Ventura Bl. 750
    Encino, CA 91436
    P: 818-642-2609
    www.cia-adv.com
    Go Green! Print this email only when necessary. Thank you for helping us be environmentally responsible.

    This message and any attached documents contain information from Creative Impact Agency that may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you.


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  • Profile Image
    JotForm Support

    Answered by BDAVID on February 15, 2017 at 07:24 PM

    Unfortunately, we do not have support over the phone.

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    Answered by SFMM_CIA on February 15, 2017 at 07:46 PM
    Do you have a list of Jot Form developers or the like?
    David Sanders
    Creative Impact Agency
    16000 Ventura Bl. 750
    Encino, CA 91436
    P: 818-642-2609
    www.cia-adv.com
    Go Green! Print this email only when necessary. Thank you for helping us be environmentally responsible.

    This message and any attached documents contain information from Creative Impact Agency that may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you.


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  • Profile Image
    JotForm Support

    Answered by Kiran on February 16, 2017 at 12:04 AM

    Unfortunately, we do not have any list of JotForm developers. If you can provide us with the form ID that you are working, we might be able to help you with your requirement. You may also hire a developer from Upwork or Freelancer.

    Thanks!

     

  • Profile Image

    Answered by SFMM_CIA on February 16, 2017 at 11:46 AM
    Thanks for reply I will send what we want to do and where we are with it now
    David Sanders
    Creative Impact Agency
    16000 Ventura Bl. 750
    Encino, CA 91436
    P: 818-642-2609
    www.cia-adv.com
    Go Green! Print this email only when necessary. Thank you for helping us be environmentally responsible.

    This message and any attached documents contain information from Creative Impact Agency that may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Thank you.


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