What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Download All Uploads: logs or extra message at the bottom of the page

    Asked by tpagliar on February 15, 2017 at 02:10 PM

    When using "download all uploads" I receive the usual prompt about receiving a message when my file is ready, but at the bottom of the screen I get a message stating {message:true; success:true; duration:.101s} - i'm guessing it is not properly generating the download.

     

    This is happening on Chrome, Safari, and Firefox on Mac as well as Chrome and IE for Windows.

     

    Thanks

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Welvin on February 15, 2017 at 04:49 PM

    I was able to replicate this problem in your form. Let me forward this thread to our developers for further investigation. If there are updates, you should know it through this thread. 

    We sent you the download link through email, didn't you get it? Please check. If not, I can manually send you the download link. 

  • Profile Image
    JotForm Developer

    Answered by selen on March 01, 2017 at 01:21 AM

    Hello,

    We identified the issue and we fixed the bug.

    Can you try this again and let us know if it's still occurring now?

    Thanks for your understanding.