What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account not active

    Asked by bluewillow on February 15, 2017 at 04:04 PM

    I created this free account a while back. Just started developing a form for my website.  When loading my form into my website the form doesn't show up. Id the account still active ?







    Account log in:


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    JotForm Support

    Answered by John_Benson on February 15, 2017 at 06:23 PM

    Your account got suspended because of the word "password" and "code" in your form by our anti-phishing filter because that is against our Terms of use

    I have removed the word password and code to your form. I have now activated your account so you can use or manage your forms properly.

    If you need further assistance, please contact us again. Thank you.