What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why I can't edit any of my forms?

    Asked by mealsonwheelssutherland on February 15, 2017 at 07:10 PM

    I keep receiving the message


    Opps something went wrong and we couldn't initialize a part of your form correctly.      RELOAD PAGE


    How can I fix that?

    Page URL:

  • Profile Image

    Answered by Ian on February 15, 2017 at 10:47 PM

    I could not replicate the issue loading form from URL





    I would suggest you to clear the form cache and the browser cache and check again.

    Browser cache http://www.refreshyourcache.com/en/home/

    Form cache https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

    Let us know if the issue persists.