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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Lost Data

    Asked by vmiles on February 15, 2017 at 08:56 PM

    Hello,

    I have done a survey which has been collecting responses. This morning I deleted a question, and to my shock, my data (that had already been captured through completed surveys) was deleted. Why would this happen? Is there any way of retrieving it?

    Thanks,

    Stuart.

    Page URL:
    https://form.jotform.com/70368198196267

  • Profile Image

    Answered by Ian on February 16, 2017 at 01:37 AM

    When you delete a question/field from your form , you loose all the data related to that field.However, you can check the revision history of your form and revert it to the version where the question/field was there.

    I would suggest you to try reverting your form, by following the  instructions provided at  : 

    http://www.jotform.com/help/294-How-to-View-Form-Revision-History

    Hope that helps.