Lost Data

  • vmiles
    Asked on February 15, 2017 at 8:56 PM

    Hello,

    I have done a survey which has been collecting responses. This morning I deleted a question, and to my shock, my data (that had already been captured through completed surveys) was deleted. Why would this happen? Is there any way of retrieving it?

    Thanks,

    Stuart.

    Page URL: https://form.jotform.com/70368198196267
  • Ian
    Replied on February 16, 2017 at 1:37 AM

    When you delete a question/field from your form , you loose all the data related to that field.However, you can check the revision history of your form and revert it to the version where the question/field was there.

    I would suggest you to try reverting your form, by following the  instructions provided at  : 

    http://www.jotform.com/help/294-How-to-View-Form-Revision-History

    Hope that helps.