Lost Data

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    vmiles
    Asked on February 15, 2017 at 08:56 PM

    Hello,

    I have done a survey which has been collecting responses. This morning I deleted a question, and to my shock, my data (that had already been captured through completed surveys) was deleted. Why would this happen? Is there any way of retrieving it?

    Thanks,

    Stuart.

  • Profile Image
    Ian
    Answered on February 16, 2017 at 01:37 AM

    When you delete a question/field from your form , you loose all the data related to that field.However, you can check the revision history of your form and revert it to the version where the question/field was there.

    I would suggest you to try reverting your form, by following the  instructions provided at  : 

    http://www.jotform.com/help/294-How-to-View-Form-Revision-History

    Hope that helps.