What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I cloned your form and sent a test submission. I can confirm that the image you added is not appearing in the Thank You page.
If the issue persists, please let us know.
I cleared the browser cache, removed the image and tested just for the
That is not working either
The image on the Thank you page won't appear because of the condition you set. The URL you provided from the condition is our default thank you page without the image you're trying to display.
Please try this, you need to set the DO to Display a custom message on a submission.
Also, you need to do this on the other thank you page condition.
Hope that answers your question. Let us know if you need further help. Thank you.