The image does not show up in the Thank You page.

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    njcidl2012
    Asked on February 15, 2017 at 09:52 PM
    Thank you. Can you please take a look at the 2017/2018 membership form. I
    put a thank you image after each submission
    I tested it and the image does not return
    Please advise.
    ...
  • Profile Image
    Chriistian
    Answered on February 15, 2017 at 10:04 PM

    I cloned your form and sent a test submission. I can confirm that the image you added is not appearing in the Thank You page.

    I have cleared your form cache to refresh your form. Can you please clear your browser cache then try removing the data and image on the Thank You page and re-adding them again?

    If the issue persists, please let us know.
    Regards.

  • Profile Image
    njcidl2012
    Answered on February 16, 2017 at 11:45 AM
    I cleared the browser cache, removed the image and tested just for the
    verbiage
    That is not working either
    ...
  • Profile Image
    John_Benson
    Answered on February 16, 2017 at 02:02 PM

    Hi,

    The image on the Thank you page won't appear because of the condition you set. The URL you provided from the condition is our default thank you page without the image you're trying to display.

    Please try this, you need to set the DO to Display a custom message on a submission.

    Also, you need to do this on the other thank you page condition.

    Here's a guide: https://www.jotform.com/help/317-Change-Thank-you-URL-Based-on-a-Condition

    Hope that answers your question. Let us know if you need further help. Thank you.