Submissions not updated in Google Sheets

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    nuparadygm
    Asked on February 15, 2017 at 11:50 PM

    Same problem happened again, please check and rectify asap.

    Submissions not updated in Google Sheets (Private)

    Asked by nuparadygm on January 13, 2017 at 02:06 AM

    I've two almost identical forms (Sign In and Sign Out), both are integrated with Google Sheets. Sign In form is not able to update the submission to its google sheets, no problem to the Sign Out form. I tried reintegrate the Sign In form and submissions updated correctly but the subsequent submissions still not able to update.

    I tried using the same Sign In form and integrate with another google account, same problem (no update).

    And then i tried duplicate the Sign In form, Clone of Sign In form and integrate with my original google account. It worked.

    Look like the Sign In form might have problem.

    Please advise.

     

  • Profile Image
    Kiran
    Answered on February 16, 2017 at 05:10 AM

    The issue is already been addressed by one of our colleagues on the other thread. 

    https://www.jotform.com/answers/1033545-

    We request you to follow-up on the other thread if you have any other questions with this issue.

    Thank you!