What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I would like to cancel my account's plan subscription

    Asked by kleber goncalves  on February 16, 2017 at 12:00 AM
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    JotForm Support

    Answered by Mike_G on February 16, 2017 at 05:27 AM

    We will be glad to help you with your request, however, may I suggest you login to the account that you would like its subscription to be canceled then reply to this thread or you can also open a new thread. In that way, we would be able to verify that the request is valid and proceed with the cancellation as requested.