What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Spreadsheet Integration BrokenAsked by villewiik on February 16, 2017 at 03:15 AM
There seems to be something wrong with the spreadsheet integration because it doesn't update the submissions at all. I integrated the form and immediately submitted it (without making any changes to the form first). But only the submissions done before making the integration are visible in the spreadsheet.
I repeated this three times and the spreadsheet integration is always immediately broken.
What should I do? Thanks.
I'm sorry for the trouble caused to you.
Did you make any changes to your integrated google spreadsheet column headers? Please note that editing spreadsheet column header will cause the integration to break.
I have manually tried to push the submissions to integrated google spreadsheet. can you please check your google spreadsheet and see if the missing submissions are being displayed there?
If the issue persists, I would suggest you to please remove the existing google spreadsheet integration and integrate again.