Contact form disabling video preview

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    asiaexchange
    Asked on February 16, 2017 at 04:58 AM

    Hi,

    We recently added a contact form to our site. Its working great but for some reason its disabling video preview from youtube links.

    http://www.asiaexchange.org/study-abroad/study-in-lombok-indonesia/

    For example here it leaves a big blank space where the video preview used to be below the apply now button. The video is still there, as I can click the space and it goes to youtube. Just the preview is not working. If I disable the form, the preview works again.

    Is there any work around for the form so that it doesn't break the video preview?

    Best Regards,

    Sami Hiltunen

  • Profile Image
    Kiran
    Answered on February 16, 2017 at 10:29 AM

    I see that there is a script added to the web page below CHECK ALSO section.

    This seems to be conflicting with other scripts on the web page. Please let us know if there are any JotForm is embedded on this web page. If there are no JotForms embedded on this webpage, please try removing this script from the web page code and see if that helps. If you are having a form embedded on the web page, please try embedding the form using iframe embed code to avoid the conflicts. You may get the iframe embed code of your JotForm by following the steps provided in the guide below:

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Please get back to us if the issue still persists. We will be happy to assist you further.