What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
This seems to be a duplicate of a support thread opened here:
Please avoid opening multiple support threads about the same issue, as it does not expedite resolution, and may only inadvertently slow down the response time for our support team to assist you.
You will receive a response about this issue on that other support thread, shortly. Thank you.