Mapping Jotform Upload File field into a Text field in Salesforce

  • wardahriaz
    Asked on February 16, 2017 at 6:16 AM

    Hi, I have mapped an Upload File field in Jotform into a Text field in Salesforce. Here's what is  populated in Salesforce field on form submission:

    {"widget_metadata":{"type":"links","value":[]}}

    Can you please tell how can I get the file link in Salesforce Text field instead?

     

     

     

  • Nik_C
    Replied on February 16, 2017 at 11:03 AM

    Please allow me some time to investigate this problem. I will get back to you once I have more information.

    Thank you for your patience.

     

  • Nik_C
    Replied on February 17, 2017 at 11:43 AM

    Thank you for your patience. 

    I did some tests and I was able to pass the link to the uploaded file to Salesforce. I used the existing Title field, just for testing purposes.

    Mapping Jotform Upload File field into a Text field in Salesforce Image 1 Screenshot 30

    For example, I used Title field which is type text:

    Mapping Jotform Upload File field into a Text field in Salesforce Image 2 Screenshot 41

    So please try to integrate upload field with any field in your Salesforce which is type Text(128).

    If the issue persists, please let us know.

    Thank you!