What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Mapping Jotform Upload File field into a Text field in Salesforce

    Asked by wardahriaz on February 16, 2017 at 06:16 AM

    Hi, I have mapped an Upload File field in Jotform into a Text field in Salesforce. Here's what is  populated in Salesforce field on form submission:


    Can you please tell how can I get the file link in Salesforce Text field instead?




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    JotForm Support

    Answered by Nik_C on February 16, 2017 at 11:03 AM

    Please allow me some time to investigate this problem. I will get back to you once I have more information.

    Thank you for your patience.


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    JotForm Support

    Answered by Nik_C on February 17, 2017 at 11:43 AM

    Thank you for your patience. 

    I did some tests and I was able to pass the link to the uploaded file to Salesforce. I used the existing Title field, just for testing purposes.

    For example, I used Title field which is type text:

    So please try to integrate upload field with any field in your Salesforce which is type Text(128).

    If the issue persists, please let us know.

    Thank you!