What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Option to require clients to login to view uploaded files.

    Asked by defcon6 on February 16, 2017 at 06:49 AM

    I am getting a requirement for my clients to login to jotform. Does anyone know how to fix this>

     

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    JotForm Support

    Answered by Mike_G on February 16, 2017 at 07:01 AM

    Apologies for any inconvenience. From what I understand, your clients are being asked to login to Jotform when their trying to view uploaded files to your form, is that correct?

    Can you help us understand your concern by giving us more information, please?

    We will wait for your response.

    Thank you.

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    Answered by defcon6 on February 16, 2017 at 05:18 PM

    Problem seems to be resolved after I restarted computer. Don't ask me why? It works now