What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account is saying its a FREE account when I've paid, its limited all my forms

    Asked by chuckle on February 16, 2017 at 09:44 AM

    My account is saying its a FREE account when I've paid, its limited all my forms and they arent appearing in websites where they always have. My account isnt due to expire until 22nd Feb and then I'd expect it to auto-renew.

    I cant use any of my forms so this is really important please.

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    Answered by chuckle on February 16, 2017 at 10:53 AM

    Why is noone responding to my enquiries, I rely on these forms, if I cant resolve then I'll need to find some other provider who does value my business.