What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I'm having a hard time getting started. Do I have to use the templates you provide or can I make one from scratch? Our applications are more in-depth.

    Asked by Amanda Sasser  on February 16, 2017 at 10:19 AM
    Page URL:

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    JotForm Support

    Answered by david on February 16, 2017 at 12:33 PM

    We have many templates that can help you get started:


    If you have any trouble adding something specific to your form along the way, let us know and we will be happy to help.

  • Profile Image

    Answered by Amanda Sasser  on February 16, 2017 at 06:45 PM
    Yes, the reason I contacted you is that I can't seem to modify or add to
    the template. Can I start from scratch?
    Amanda Sasser
    C.A.M.P. University
    Director of Marketing and Business Development
    Email: Amanda_Sasser@CAMPUniversity.org
    *Mission Statement: C.A.M.P. University provides opportunities to
    continue developing life and social skills after high school for special
    needs young adults and provides a respite for their families.*
  • Profile Image
    JotForm Support

    Answered by Chriistian on February 16, 2017 at 10:59 PM


    I test a form from the form templates and I was able modify the form. You can add, edit or delete fields of the form.


    However, you can also start creating your form from scratch based from your own re requirements.

    Here are some guides that will help you to create a form in JotForm:

    How to create your first web form

    Quick overview of form fields


    Let us know if you need further assistance.