What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Submission count is incorrect

    Asked by thelacsadvance on February 16, 2017 at 10:27 AM

    I have 1 forms that says I have 10 Submissions but when I open it, I can only see 6.

    I have another form that says I have 9 Submissions and when I open it, I only see 6.

    The submissions that I can not see are from 2016 and no longer needed. How can I delete these submissions that I can not see?????

    This is a re-post of a comment on How to Delete Form Submission Data

  • Profile Image
    JotForm Support

    Answered by Jan on February 16, 2017 at 12:49 PM

    I have fixed the submissions count in your forms. It is now showing the correct submission count. Please verify and let us know if you're still having issues. Thank you.