Problems with Facebook Tab

  • Carolinacasting
    Asked on February 16, 2017 at 11:11 AM

    Salve riscontro un problema con la tab di facebook.

    ho pubblicato un modulo appena creato su una tab e in automatico mi esce CONTACT US. Siccome ho dovuto modificare il modulo per inserire la possibilità di caricare file con estenzioni diverse, nonostante modifichi, la tab su facebook mi da sempre lo stesso valore.

    Page URL: https://www.facebook.com/Donna-di-Rispetto-1819934818262155/app/684336108254110/
  • John_Benson
    Replied on February 16, 2017 at 1:33 PM

    Please keep in mind that Free account has a limit of 100 MB upload file space. If you're referring how to change the upload file size, here's a guide: https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit

    If you're using the new form builder version 4, please check this guide:

    1. Open you form and go to the Build page.
    2. Select the Upload File field and click the Properties.
    3. Go to the Options tab, you can edit the Limit File size and File types. When you're done click the Save button.

    Problems with Facebook Tab Image 1 Screenshot 20

    Related guide: https://www.jotform.com/help/29-How-to-Change-the-Allowed-File-Types-Extensions-in-the-Upload-Field

    If you have any questions, please contact us again.

  • Carolinacasting
    Replied on February 18, 2017 at 6:46 AM
    Thank you For this.
    Another question, please.
    What happens if the form reaches the limit?
    How do I go back to any data
    sent by users? and users how they understand that the form is filled, so
    that they can write to the inbox (my e-mail)

    Sorry for my english
    Il giorno gio 16 feb 2017 alle 19:33 JotForm ha
    scritto:
    A new response has been received:
    [image: JOTFORM] /www.jotform.com>
    Answered by * John_Benson *
    Please keep in mind that Free account has a limit of 100 MB upload file
    space. If you're referring how to change the upload file size, here's a
    guide: https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit
    If you're using the new form builder version 4, please check this guide:
    1. Open you form and go to the Build page.
    2. Select the Upload File field and click the Properties.
    3. Go to the Options tab, you can edit the Limit File size and File types.
    When you're done click the Save button.
    Related guide:
    https://www.jotform.com/help/29-How-to-Change-the-Allowed-File-Types-Extensions-in-the-Upload-Field
    If you have any questions, please contact us again.
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  • John_Benson
    Replied on February 18, 2017 at 9:23 AM

    What happens if the form reaches the limit?

    I have moved the first question to a new thread so we can assist you properly. Here's the URL: https://www.jotform.com/answers/1070034. Please wait for our reply on that thread shortly. 

    How do I go back to any data sent by users?

    I have moved the second question to a new thread so we can assist you properly. Here's the URL: https://www.jotform.com/answers/1070035. Please wait for our reply on that thread shortly.

    Thank you for your understanding.