What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Recent form changes not getting applied immediately

    Asked by gangji91 on February 16, 2017 at 11:25 AM

    I have made some changes, but they are not displaying on the form, even when I try and preview. I thought changes took effect immediately?

    Page URL:
    https://form.jotform.com/70413326648960

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    JotForm Support

    Answered by AIDAN on February 16, 2017 at 01:33 PM

    Hi, thank you for contacting us.

    I have tried to replicate your issue, to no avail. I can add elements for example and the changes reflect immediately.

    Could you please try to clear your form cache and try again, and get back to us if the issue persists? Thank you in advance.