What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I have forms that I have made deactivated as I am not using them currently but may in future and add another form in its place/

    Asked by AbsoluteHCP on February 16, 2017 at 12:25 PM

    I currently have the 25 form package with you. I need to add new forms, but some of the forms that I am currently using I will not need at this time. Is there a way to "Deactivate" the forms I do not need to use right now so that I can add a new form and not go over my 25 forms. BUt I do not want to actually delete the unused form as I may need to increase package if I need to utilize it again.

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    JotForm Support

    Answered by david on February 16, 2017 at 02:21 PM

    Yes, if you set the form to "Disabled" or archive the form, it will no longer count towards your total.  Only active forms count towards the total.  You could have 50 forms in your account, 25 archived, 25 active and you would not be over limit.