Payment settings say create new product. I sell a service not products. How to proceed?

  • woodwl1022
    Asked on February 16, 2017 at 12:39 PM

    I have integrated my form with Stripe and connected. Payment area says "this integration has not been configured. Run Wizard." What wizard? In payment settings it says to create new product. I do not have products. I sell a service. Grocery deliveries. Customer orders and submits credit card which hopefully can be pre-authorized. I then shop, and after, when I have totals, I run the credit card. 

    Jotform Thread 1068364 Screenshot
  • Kiran Support Team Lead
    Replied on February 16, 2017 at 2:45 PM

    If your services are one-time purchases, you may configure them as products. If the services that you are providing are having recurring charges, you can configure them as the subscriptions. 

    In order to configure the products/subscriptions, please click on payment wizard as shown in the screenshot below:

    Payment settings say create new product Screenshot 20

    Hope this information helps!

    The question with the pre-authorization is addressed by our colleague on your other thread.

    https://www.jotform.com/answers/1068202

    Please get back to us if you need any further assistance. We will be happy to help.