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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Payment settings say create new product. I sell a service not products. How to proceed?

    Asked by woodwl1022 on February 16, 2017 at 12:39 PM

    I have integrated my form with Stripe and connected. Payment area says "this integration has not been configured. Run Wizard." What wizard? In payment settings it says to create new product. I do not have products. I sell a service. Grocery deliveries. Customer orders and submits credit card which hopefully can be pre-authorized. I then shop, and after, when I have totals, I run the credit card. 

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    JotForm Support

    Answered by Kiran on February 16, 2017 at 02:45 PM

    If your services are one-time purchases, you may configure them as products. If the services that you are providing are having recurring charges, you can configure them as the subscriptions. 

    In order to configure the products/subscriptions, please click on payment wizard as shown in the screenshot below:

    Hope this information helps!

    The question with the pre-authorization is addressed by our colleague on your other thread.


    Please get back to us if you need any further assistance. We will be happy to help.