What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form doesn't show up on website

    Asked by cavinalopez on February 16, 2017 at 01:34 PM

    I have a damage claim form through  jotform, since a week i have not being able to download the form every time a customer want to process it. 

     

    when i check the form i click open in a new page and i am having the i exceed my quota, but i have only 13 submissions from the 100 free.

    Page URL:
    http://www.buycabinetdirect.com/store/damage-claim

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Jan on February 16, 2017 at 03:44 PM

    Your account is in over limit status. Your upload space is currently at 104.94MB. Under the Free plan, you only have 100MB storage space. Please delete the submissions with uploaded files to clear your storage space. Here's a guide: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data.

    Hope that helps. Thank you.