What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    when I click on My Forms, the page loads for a few seconds and then all the form information disappears.

    Asked by textus on February 16, 2017 at 03:03 PM
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    Answered by KadeJM on February 16, 2017 at 05:15 PM

    We've tested this further from our end where we found we were able to view your forms normally in the My Forms page so we've cleared your browser cache to see if that helps to resolve it.

    Please try this again on your end by fully logging out, log back into your account, and look at the My Forms page to check it.

    If you notice there's still a problem do let us know so we can do some further investigating.