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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My consultation for for "TAXGENIUS" will not accept the change of email recipient

    Asked by treese14 on February 16, 2017 at 03:15 PM

    I have changed this several times but only I get the submissions and not the intended recipient. I have deleted my email several times, inserted a new email and saved but it defaults to mine when I check.

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    JotForm Support

    Answered by BDAVID on February 16, 2017 at 05:26 PM

    If you are using the test button, that will always send the test submission to the email address setup in your account. You need to preview your form, fill and submit it in order to test the notifications properly.

    Let us know if you need more help.