What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I want to downgrade

    Asked by Aluentz on June 14, 2012 at 04:14 AM

    Hi,

     

    I want to downgrade my account to a free account. When I click on the downgrade button, there is a link to plimus. I'am asked to fill in my password, but I don't have a plimus password. I said that I forgot it and filled in my username and my email, but I didn't get an email from plimus.

     

    So how can I downgrade my account??

  • Profile Image
    JotForm Support

    Answered by idarktech on June 14, 2012 at 05:06 AM

    Hi,

    I have now cancelled your subscription for you. You will not be charged again. Your account will remain Premium until the paid period expires which will be on June 23, 2012.

    Feel free to resubscribe anytime you wish. Have a great day!