- Stephanie ClarkAsked on February 16, 2017 at 06:31 PM
We have an account but are unable to login with our username and password. We are also unable to reset the password under the "forgot my password" option.
- JotForm SupportWelvinAnswered on February 16, 2017 at 10:52 PM
The email address used in the account is incorrect. You have registered email@example.com. The word "institute" is misspelled. I have corrected this for you. You should be able to reset it now.
The following account is also registered under your current IP Address:
Email Address: firstname.lastname@example.org