What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We are unable to login and need help.

    Asked by Stephanie Clark  on February 16, 2017 at 06:31 PM

    We have an account but are unable to login with our username and password.  We are also unable to reset the password under the "forgot my password" option.

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    JotForm Support

    Answered by Welvin on February 16, 2017 at 10:52 PM

    The email address used in the account is incorrect. You have registered info@leadersinstiutemd.org. The word "institute" is misspelled. I have corrected this for you. You should be able to reset it now. 

    The following account is also registered under your current IP Address:

    Username: kbright71

    Email Address: kbright71@gmail.com