What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form is saying its over quota

    Asked by divadesign on February 16, 2017 at 10:25 PM

    Hi,

    i am receiving this error, that the forms is over quota.

     

    http://www.nextgenfitnessfactory.com.au/#!fortnightlycheckin/yk4fc

     

    but when i look at my account, its not at all.

    Can you please fix this.

     

    Thank you

    Page URL:
    http://www.nextgenfitnessfactory.com.au/#!fortnightlycheckin/yk4fc

  • Profile Image
    JotForm Support

    Answered by John_Benson on February 17, 2017 at 03:06 AM

    I checked your account and I can see that you're over limit. You currently have 101 submissions. For free user, the submission limit is 100. If you want you can upgrade your account or you can wait to reset the submission limit back to which always happen every first day of the month.

    Here's a guide if you want to upgrade your account: https://www.jotform.com/help/331-How-to-Upgrade-My-Account 

    If you have any questions, please contact us again.