Form is saying its over quota

  • Profile Image
    divadesign
    Asked on February 16, 2017 at 10:25 PM

    Hi,

    i am receiving this error, that the forms is over quota.

     

    http://www.nextgenfitnessfactory.com.au/#!fortnightlycheckin/yk4fc

     

    but when i look at my account, its not at all.

    Can you please fix this.

     

    Thank you

  • Profile Image
    John_Benson
    Answered on February 17, 2017 at 03:06 AM

    I checked your account and I can see that you're over limit. You currently have 101 submissions. For free user, the submission limit is 100. If you want you can upgrade your account or you can wait to reset the submission limit back to which always happen every first day of the month.

    Here's a guide if you want to upgrade your account: https://www.jotform.com/help/331-How-to-Upgrade-My-Account 

    If you have any questions, please contact us again.