What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm Support

    When the user switched to the V3, the fields are disappeared.

    Asked by Helen on February 17, 2017 at 02:27 AM

    The fields that the user used to conditions are disappeared when the user switched to the V3. 

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    JotForm Support

    Answered by Scott on February 17, 2017 at 04:41 AM

    Hey Helen,

    This was an API issue that belonged to the 6th of February, which was fixed by our developers.