What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm Support

    The condition is not working on V4

    Asked by Helen on February 17, 2017 at 04:56 AM

    The condition seems good on condition list, but the value is blank on the condition settings. So, the condition is not working.

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    JotForm Support

    Answered by Scott on February 21, 2017 at 12:05 PM

    Hey Helen,

    I got a word from our developers:

    1- JotForm does track these changes based on the name of the components. If the name of the components change the conditions are affected by that.

    This is expected behavior and consistent from old to V4.

    2- By the way, it is not related to transferring a form. It is related to the change of the question name after a condition has been created.

    Please inform our user under the light of these new information,

    Cheers.