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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I would like to move a form between accounts but use the same link

    Asked by researchethics on February 17, 2017 at 06:34 AM

    Hi there,I have been using your product and have found it works really well for me. I am using the form to collate ethics applications in the Institute, and mistakenly sent a link to a previous version of the form. I would like to have the new (complete) form accessed via the link that I've circulated previously, so that I can avoid confusion in recirculating a new link. The URLs etc are:

    Current link (incomplete form) in steve.meaney@dit.ie account - https://eu.jotform.com/build/61817286338363

    This is the link that was circulated. I would like to have the following completed form, username researchethics@dit.ie  https://form.jotformeu.com/62713909152355 available at the link ending in 8363 above, but attached to the researchethics account. Can this be arranged? It would be a great help!

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    JotForm Support

    Answered by Chriistian on February 17, 2017 at 08:14 AM

    Do you mean you want to move this form - http://www.jotformeu.com/form/61817286338363 that is currently owned by SteveMeaney (account associated to the email  steve.meaney@dit.ie) to your account researchethics? If so, for security reasons, the request to move one form to another account should come from the owner of the form. To move the form mentioned, please create a new thread logged in or using the account SteveMeaney and request to move the form to your account researchethics.

     

    Do let us know if you need further assistance.
    Regards.

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    Answered by researchethics on February 20, 2017 at 12:24 PM

    Hi Chriistian,

    Thanks for the response. I actually kind of want the opposite - I want to have the form at https://form.jotformeu.com/62713909152355 (which is owned by the researchmethods@dit.ie) mapped onto the link address that it owned by steve.meaney@dit.ie (i.e. http://www.jotformeu.com/form/61817286338363).

    I would like to have the form from https://form.jotformeu.com/62713909152355 available at the link for http://www.jotformeu.com/form/61817286338363

    This is to avoid having to manually rebuild the form one element at a time. I am the owner of both of the accounts, so can you clarify the specific mechanism to achieve this outcome?

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    Answered by researchethics on February 20, 2017 at 01:21 PM

    Hi CHriistian,

    I figured out a workaround - I've put a link into the original form which has the 'correct' one at the end. I would like to have the mapping as outlined above, but this works for now.

    /Steve

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    JotForm Support

    Answered by Jan on February 20, 2017 at 02:56 PM

    My understanding is that you mistakenly shared another form to your users. Now, you want to redirect your users to the correct form using the 1st form that you shared.

    One of the best solution is to put a link of the correct form in the 1st form just like what you did.

    You may also use the 1st form as a landing page by redirecting the Thank You Page to the correct form. In the Form Builder V4, go to "Settings" and click the "Thank You Page". Select the "Redirect to external link" and then put the link of the correct form in the field below.

    You may also embed the correct form in the 1st form using the iFrame Embed widget. In this way, the correct form is embedded in the 1st form.

    Hope that helps. Thank you.