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immelnAsked on February 17, 2017 at 6:54 AM
When i try to share the form the name of the form is wrong and I cannot find out where i change it.
Page URL: https://form.jotform.com/immeln/Outcraft -
Kiran Support Team LeadReplied on February 17, 2017 at 8:23 AM
Generally, Facebook should be displaying the page title of the form. Could you try changing the page title to a different one and see if a new post in the Facebook is displaying the changed title?
Please get back to us if the issue still persists. We will be happy to assist you further.
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immelnReplied on February 17, 2017 at 9:45 AMHi!
It does not change…
Välkommen ut!
Jon Marin
Immeln Kanotcenter - porten till vildmarken
Gamla Byvägen 1
289 73 Immeln
Sweden
+46 (0)44 96 100
+45 41 27 21 41
info@immelnskanotcenter.se
www.immelnskanotcenter.se
Från: JotForm [mailto:noreply@jotform.com]
Skickat: den 17 februari 2017 14:23
Till: info@immelnskanotcenter.se
Ämne: Re: The name of the form is displayed incorrect on Facebook post
A new response has been received:
Answered by Kiran
Generally, Facebook should be displaying the page title of the form. Could you try changing the page title to a different one and see if a new post in the Facebook is displaying the changed title?
Please get back to us if the issue still persists. We will be happy to assist you further.
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JanReplied on February 17, 2017 at 12:34 PM
I was able to replicate the issue. Here's a screenshot:
My colleague is correct when he said that Facebook is using the Page Title when you sharing a link. I have scraped the new information and it is now fixed. Here's a screenshot:
Please try it again and let us know if you're still having issues. Thank you.
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immelnReplied on February 17, 2017 at 1:46 PMThanks!
The problem remains though. I have now changed it to the correct tex "Outcraft Crew". Could you please correct it?
Välkommen ut!
Jon Marin
Immelns Kanotcenter - porten till vildmarken
Gamla Byvägen 1
289 73 Immeln
Sweden
+46 (0)44 96 100
+45 41 27 21 41
info@immelnskanotcenter.se
www.immelnskanotcenter.se
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JanReplied on February 17, 2017 at 2:53 PM
I have now corrected the problem. Here's a screenshot:
Hope that helps. Thank you.