- ChagrinRotaryAsked on June 14, 2012 at 10:25 AM
I created a form, put it on my website and all works well. I then changed the form in JotForm just now and it shows the form changes in the edit mode, but when I do a Preview, it still shows the old form. Am I doing something wrong or is there a system problem?
- JotForm SupportGoldoAnswered on June 14, 2012 at 11:47 AM
Can you provide us the form ID please? Normally changing the form url from http://form.jotform to http://www.jotform should solve the issue.
- nozzmokingAnswered on June 14, 2012 at 07:53 PM
Is it ok to change all my forms from http://form.jotform to http://www.jotform ?
I seem to have a similar recurring problem. I often have to wait for 1/2 an hour or so before I can see the changes I've made to a form (or Thank You message) reflected on my site (after cache is cleared).
- pinoytechAnswered on June 14, 2012 at 08:15 PM
Do you mind if we ask your website url were you embeded your form and screenshot of your updated form?