What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does the Kloudless File Uploaded have a max file size limit?

    Asked by ctphoto on February 17, 2017 at 10:13 AM

    Second question, can it be sent to my FTP instead? I noticed that feature is crossed out.

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    JotForm Support

    Answered by david on February 17, 2017 at 12:36 PM

    There is no limit on Kloudless, however, there are limits for the upstream services like Dropbox or Drive.  Our file upload guide contains information on the limits for each service:

    https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    You can send submission data via FTP, here is how to do so:

    https://www.jotform.com/help/177-How-to-Send-Submission-Data-File-Upload-via-FTP

     

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    Answered by ctphoto on February 17, 2017 at 12:55 PM

    It looks like sending to FTP is not possible with the Kloudless File Uploader, see attached screen shot. Am I doing something wrong?

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    Answered by ctphoto on February 17, 2017 at 12:56 PM
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    JotForm Support

    Answered by david on February 17, 2017 at 02:02 PM

    Since the Kloudless file upload field does not send file uploads to our system, it is not counted as a file upload field.  You can use both, but would need to have a file upload field in addition to the kloudless widget. 

    If you want to use FTP and send to somewhere like DropBox or Drive, I would recommend using the direct integration rather than the Kloudless widget.

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    Answered by ctphoto on February 17, 2017 at 02:04 PM

    OK, thanks. Just trying to save one step when retrieving the files uploaded.