What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I upgrade back to the plan I had before?

    Asked by Galen Walker  on February 17, 2017 at 11:11 AM

    I have used your services for many years, sometimes having great need and sometimes having just small needs. I am wondering if you have the old pricing that I used to have which I believe was $9.99 per month? Free is just a little less service than I need, but $240 a year is just a little over my budget for now.

  • Profile Image
    JotForm Support

    Answered by Kevin_G on February 17, 2017 at 01:04 PM

    Unfortunately it is not possible to upgrade your account to the premium plan you had before since it is no longer offered on our pricing page. 

    You will need to upgrade with our current pricing: https://www.jotform.com/pricing 

    You could also complete the tasks in our get more section and get more submissions for free: https://www.jotform.com/myaccount/getMore