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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    When "Send Now" Button Is Clicked, It Gets Stuck at "Please Wait..."

    Asked by derekstrnational on February 17, 2017 at 02:47 PM

    Hi there,

    I'm trying to test a form that is integrated with my dropbox. I've just attached files, not attaching files, but anytime I fill out my form and click the submit button, it gets stuck and never successfully sends the submission. Any ideas what is going wrong?

    Here is the page my form is on:



    Any help would be appreciated. Thank you!

    Page URL:

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    JotForm Support

    Answered by John_Benson on February 17, 2017 at 04:54 PM

    I did a test submission on your form direct link and I was not able to replicate the issue. However, when I did a test submission to the website URL you provided, I got stuck too. I was able to replicate the issue. It just stop on the "Please wait..." button.

    Please try this, re-embed your form using the iFrame method. Here's the guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Let us know how it goes.