my forms is not working

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    Asked on February 17, 2017 at 05:15 PM


    I am working with jot form and i was a happy customer last 2 years. But since the last update forms are not stable. Lately was working on my form and i could not run the forms preview. My form list is disable  and i am not being able to run my business last 3 days. These two  forms are my main registration line that i have to launch today
     Please help me running these form.
  • Profile Image
    Answered on February 18, 2017 at 02:46 AM

    Hello alpgulden,

    I checked your account and found that it was automatically suspended by our phishing filter. This happens when the filter scans and flags a certain form which may be suspected for an attempt to use it for malicious activities. 

    However, upon checking your account, I did not find anything suspicious. I have now reactivated your account. You should be able to access your forms now. If you have other questions please let us know.

    Thank you for your understanding and we apologize for this inconvenience.