What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my forms is not working

    Asked by alpgulden on February 17, 2017 at 05:15 PM


    I am working with jot form and i was a happy customer last 2 years. But since the last update forms are not stable. Lately was working on my form and i could not run the forms preview. My form list is disable  and i am not being able to run my business last 3 days. These two  forms are my main registration line that i have to launch today
     Please help me running these form.
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    JotForm Support

    Answered by liyam on February 18, 2017 at 02:46 AM

    Hello alpgulden,

    I checked your account and found that it was automatically suspended by our phishing filter. This happens when the filter scans and flags a certain form which may be suspected for an attempt to use it for malicious activities. 

    However, upon checking your account, I did not find anything suspicious. I have now reactivated your account. You should be able to access your forms now. If you have other questions please let us know.

    Thank you for your understanding and we apologize for this inconvenience.