What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Embedded form is not loading on this website

    Asked by handyco on February 17, 2017 at 08:17 PM

    I have installed probably 100 forms in 5 years but i could not get this to display lol



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    JotForm Support

    Answered by liyam on February 18, 2017 at 06:29 AM

    Hello handyco,

    If you are using a wordpress.com-based webpage, it is likely the cause. Wordpress.com does not allow embedding through javascript and iframes.

    You can make use of the wordpress.com embed method platform which you can find under Platforms

    If this is not the case, please let us know.


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    Answered by handyco on February 21, 2017 at 01:46 PM
    nope its not working any other idea?
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    JotForm Support

    Answered by Nik_C on February 21, 2017 at 02:24 PM

    I checked your website and you have an opacity parameter that was set to zero, as soon as I disabled it the form was shown:

    So please check in your code for that parameter of the iFrame where the form is and it should work fine.

    Let us know how it worked for you.

    Thank you!

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    Answered by handyco on February 21, 2017 at 04:46 PM
    Hi I did what you asked no luck :(
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    JotForm Support

    Answered by jonathan on February 21, 2017 at 08:55 PM

    You should also set visibility : visible and remove opacity.

    I also inspected your test website http://handyco.ca/test/ and I found that these were the 2 reason why the form was invisible on the page.

    Here is the screenshot on the browser inspector tool.


    Please correct those 2 parameters in your website page settings. 

    Let us know if still did not work.