What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Paying $20 for forms that rarely get used doesn't make any sense at all

    Asked by mr44toes on February 18, 2017 at 03:52 AM

    Maybe it's all a matter of perspective, but I'm only paying about $15 a month to have about 20 domains hosted.  To me, the idea of paying another $20 just for forms that rarely get used doesn't make any sense at all.

    I thought you had a pretty good service, and I wouldn't object to paying something--but not as much as you're wanting for as little traffic as I actually generate.



  • Profile Image
    JotForm Support

    Answered by AIDAN on February 18, 2017 at 07:49 AM

    Hi, thank you for contacting us.

    Please note that you may use your Free account for as long as you want, and as you mentioned in your request that you generate little traffic, I imagine the Free account limits will continue to suit your needs.

    We do not force any upgrade plans on our customers, and we strive to provide high quality prompt support for our Free customers too.

    If you need further assistance please let us know. We will be happy to help. Thank you.