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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    My forms are not loading (Turkey)

    Asked by BaristaWork on February 18, 2017 at 06:49 AM

    https://form.jotformeu.com/70313257619354

    https://form.jotformeu.com/70481985159367

     

    I can not reach the forms I wrote above. Could you help. Thanks

     

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    JotForm Support

    Answered by Jim_R on February 18, 2017 at 09:30 AM

    I'm able to load both of your forms. I'm seeing you're from Turkey and we have issues with some ISPs from that region.

    To fix this, remove the EU part on the domain name of your forms. So view it from these links instead:

    https://form.jotform.com/70481985159367

    https://form.jotform.com/70313257619354

    If your internet service provider is Turk Telekom, you should be able to view your form but you may need to wait for other internet service providers (such as Super Online, etc.).

    It would also help if you could share your public IP address, DNS details, and your ISP so we can forward it to our Developers.