What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms are not loading (Turkey)

    Asked by BaristaWork on February 18, 2017 at 06:49 AM




    I can not reach the forms I wrote above. Could you help. Thanks


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    JotForm Support

    Answered by Jim_R on February 18, 2017 at 09:30 AM

    I'm able to load both of your forms. I'm seeing you're from Turkey and we have issues with some ISPs from that region.

    To fix this, remove the EU part on the domain name of your forms. So view it from these links instead:



    If your internet service provider is Turk Telekom, you should be able to view your form but you may need to wait for other internet service providers (such as Super Online, etc.).

    It would also help if you could share your public IP address, DNS details, and your ISP so we can forward it to our Developers.