What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Client needs to download data. Handing over logon details the only way?

    Asked by markashton on April 27, 2010 at 09:54 AM


    Hi,

    I would like to keep control of the jotform environment with respect to clients. However, if the client requires a daily download of data to append to their own system, then is it true that the only way is to hand over logon details for the account.

     

    If this is the case does the licensing model offer a better method. I'd like to offer support and deal with jotform support directly

     

    I would be grateful for any advice on this matter.

     

    Regards Mark

  • Profile Image
    JotForm Founder

    Answered by aytekin on April 27, 2010 at 10:01 AM
    You will be able to create data feeds just like on the old version. We will make this available within couple of weeks.

  • Profile Image

    Answered by markashton on May 12, 2010 at 06:24 AM
    Hi Aytekin,

    I'm new to Jotforms so have never utilised the data feeds from the old version.

    I am thinking of getting the Professional version because of its great value.

    However, I am still concerned about the workflow with respect to clients downloading their data without me having to handover details as advised above.

    I'm sure you understand the argument for keeping the environment at a distance from one's clients 

    Can you advise me on how you would do this and if the data feedissue is now resolved?

    Many thanks

    Regards Mark 
  • Profile Image
    JotForm Founder

    Answered by aytekin on May 13, 2010 at 05:32 AM
    We completed this last week. You can find more details how to create new feeds here:
    http://www.jotform.com/blog/3-Share-Your-Form-Responses-with-Others