What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I revised one of my forms but the revisions don't show up in my email copy

    Asked by GabbyK on February 18, 2017 at 10:59 AM

    I added a new question to one of my jotforms. The new question shows up on the page but not on the emailed copy. How do I fix this?

    Page URL:
    http://form.jotform.us/form/41086977379169

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    JotForm Support

    Answered by Jan on February 18, 2017 at 02:24 PM

    It is possible that the email content didn't update automatically. Please try to delete the current email notification and then create a new one. Creating a new one will automatically generate all of the form fields in the email message. Here are the guides:

    https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder
    https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Hope that helps. Let us know if the issue persists. Thank you.