What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You cannot use the form to collect sensitive data like CC account data. This is called phishing and is considered an illegal activity.
You should delete the form and then we can request for consideration to reactivate your account after your compliance.
Let us know if you need further assistance.
I didn't realize this. I was looking for a secure way for customers to end me their personal information other than through text message. I will delete my account.
I have removed the offending fields from your form and re-activated your account.
You may also consider using one of our payment integration solutions. We have a detailed guide on that here: https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm
Please let us know if you need further assistance. We'll be happy to help. Thank you.