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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't move conditions

    Asked by tvc_wine on February 18, 2017 at 03:57 PM

    I have tried numerous times to move conditions using drag & drop but it doesn't appear to work. Very frustrated!  I want to be sort / order 'like' conditions together.

    Page URL:

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    JotForm Support

    Answered by BDAVID on February 18, 2017 at 09:52 PM

    I was able to move the conditions in my cloned version of your form:

    What browser are you using? If you are using Chrome browser, and you have a touch laptop, make sure to disable the Chrome touch events: http://ccm.net/faq/40811-google-chrome-how-to-disable-touch-input 

    Let us know if you need more help.

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    Answered by tvc_wine on February 19, 2017 at 11:46 AM
    Thanks. That worked! But that wouldn't have been an intuitive solution w/o
    asking for support.
    Sylvia Dorosh
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    Answered by tabukpaws on April 26, 2017 at 04:56 AM

    HI, I disabled the touch events but still can't move my conditions - on a powerbook and chrome. Please help.
     Form https://form.jotform.me/tabukpaws/petexport Thanks
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    JotForm Support

    Answered by Nik_C on April 26, 2017 at 05:17 AM


    I opened a separate thread for you and we'll attend it here: https://www.jotform.com/answers/1128942

    Thank you!