What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Pre-sale enquiry

    Asked by Jemima Folkes  on February 19, 2017 at 02:21 PM

    Dear to whom this may concern,

     

    I am writing with an enquiry about your digital form software. I am a consultant advising a charity befriending service the best way of digitalising their manual system. The system they require is needs to input information from the volunteers about their profile, interests, availability and location, which will then be viewed by the charity’s staff so they may make a fast and informed decision of who to match with the elderly people seeking friends. From your website I understand you format online forms to streamline and digitalise information imputed by people invited to the forms. There are a few questions I had about the limitations of your service, if your service can meet the needs of the charity I will recommend your company to them. 

     

    What is the month/annual price

    Is the format of the programme compatible with Etapestry

    Is the format of the programme compatible with Excel

    Is the format of the programme compatible with a wordpress website

    Can it be placed on a wordpress website or does it have to be a link to a separate website

    Can you send automatic email and text reminders

    It is customisable eg. colour, aesthetic, logo…

    What is you security and confidentiality limitations 

    Does it work in the UK

    Can it be linked to google maps 

    How is it better than google forms

     

    Thank you for taking the time to go through these queries of mine. 

    I much looking forward to hearing back and recommending your service

     

    Yours sincerely

     

    Jemima 

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    JotForm Support

    Answered by BDAVID on February 19, 2017 at 03:56 PM

    The monthly, yearly, or bi-yearly price depends on which subscription plan want to. You can visit our pricing page to see this info: https://www.jotform.com/pricing 

    On regards of your questions:

    1) No, we do not have an integration with Etapestry.

    2) Yes, you can download your submission data as Excel file: https://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel 

    3&4) You can embed your jotforms in WordPress sites directly: https://www.jotform.com/help/324-A-guide-to-forms-for-WordPress-users 

    5) If you are looking to have email notifications for each submission you received, then yes, that is possible, please check this guide: https://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    6) Yes, you can customize your email notifications.

    7) If you want to know how secure JotForm is, please check this post: https://www.jotform.com/answers/376773 

    8) Yes it does, if you want to store data in Europe only, check this guide: https://www.jotform.com/blog/178-EU-Safe-Forms-Our-Solution-to-the-EU-Safe-Harbor-Invalidation 

    9) We have a widget that uses Google Maps to track location of your form users: https://widgets.jotform.com/widget/show_map_location 

    10) I haven't really used Google Forms before, so I would not be able to give a comparison. Just let us what you else you need, and we will let you know if it is possible to accomplish.

    If you have more inquiries on each question you have asked, please open a separate thread per each in order to properly assist you.