- FHTIAsked on June 14, 2012 at 04:31 PM
Everything on the page except the actual submissions are visible. I know I have at least 16 previous submissions and I am worried that I can not access them anymore. Also, sometimes I do not receive an email when I should when a new form has been submitted. I did check my junk mail. Why is this happening and how should it be fixed.
- AtacanCAnswered on June 14, 2012 at 06:23 PM
I wasn't able to replicate the said issue. I was able to check my submissions. On which browsers does this happen?
If you don't receive email notifications, may is suggest you to add JotMail's Ip Addresses to your mail provider's whitelist? Please change the Sender E-mail to firstname.lastname@example.org as well.
We really would like to test your form. Can you please provide us the form ID or URL?
We'll be waiting for your reply.