Why can I not see a preview of any of my forms?

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    sonshinejr
    Asked on February 19, 2017 at 04:42 PM

    None of my forms will allow me to preview or open in a new tab. What gives?

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    Chriistian
    Answered on February 19, 2017 at 05:57 PM

    Hi there,

    I these forms, you are collecting credit card information which is against our terms of use.

    http://www.jotform.us/form/70474675282160

    http://www.jotform.us/form/70496098317162

     

     

    If you want to collect credit cards from your customers without charging them, please make use of one of our payment fields available in the Form Builder.

     

    In order to activate you account, I needed to delete the guilty fields. Your forms should be accessible again. Please refrain from collecting credit card details in plain text fields to avoid being autosuspended again.

     

    Regards.