Why can I not see a preview of any of my forms?

  • sonshinejr
    Asked on February 19, 2017 at 4:42 PM

    None of my forms will allow me to preview or open in a new tab. What gives?

    Jotform Thread 1070540 Screenshot
  • Chriistian Jotform Support
    Replied on February 19, 2017 at 5:57 PM

    Hi there,

    I these forms, you are collecting credit card information which is against our terms of use.

    http://www.jotform.us/form/70474675282160

    http://www.jotform.us/form/70496098317162

     

    Why can I not see a preview of any of my forms? Image 1 Screenshot 30

     

    If you want to collect credit cards from your customers without charging them, please make use of one of our payment fields available in the Form Builder.

    Why can I not see a preview of any of my forms? Image 2 Screenshot 41

     

    In order to activate you account, I needed to delete the guilty fields. Your forms should be accessible again. Please refrain from collecting credit card details in plain text fields to avoid being autosuspended again.

     

    Regards.