Can't see how to renew our subscription

Apparently you were not able to process our credit card to renew our subscription, probably because that card expired.  We want to renew, but cannot see how to do that, as our account is marked "Suspended".  Please advise.

Please do not open multiple threads to address same issue. I had already replied to thread https://www.jotform.com/answers/1070551 , please follow the same thread to get the issue resolved.