How do I fix the errors in the form for this website?

  • dogsneedlove2
    Asked on February 19, 2017 at 8:29 PM

    The form is one I have for mobile and desktop versions.  The mobile fills in correctly and goes to the Thankyou page as set.  The desktop has errors and will not post.

    Jotform Thread 1070621 Screenshot
  • BJoanna
    Replied on February 20, 2017 at 1:00 AM

    I have tested your embedded form and I was able to replicate mentioned issue. After that I have tested your standalone form and I submitted the form without any issues. 

    After that I have inspected your webpage and I saw that you have embedded your form with full source code. To resolve your issue you will need to re-embed your form. Please note that each time you modify your form you will need to re-embed your form, if you are using full source code

    If you do not want to re-embed your form, each time form is modified, then I would suggest you to use iFrame code. Inside of this guide you can find how to get iFrame code of your form:

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Hope this will help/ Let us know if you need further assistance.