attachments to forms

  • giggle
    Asked on February 19, 2017 at 8:37 PM

    Hi Guys. often when I attach a file to the form it says it is too big. is there a way to attach bigger files? also how do you remove an attachment from the form ? thanks,

  • Chriistian Jotform Support
    Replied on February 20, 2017 at 1:26 AM

    Yes there is a way to attach bigger files. You need to adjust the maximum file upload of the file upload field. Please see the image below on how to do it:

    1. Click the gear icon from the file upload field.

    2. Click options.

    3. Adjust the maximum file upload size.

    attachments to forms Image 1 Screenshot 20

     

    You can find more info about file upload size limit in this link.

     

  • Chriistian Jotform Support
    Replied on February 20, 2017 at 1:36 AM

    also how do you remove an attachment from the form ?

    To remove an attachment from the file upload field, you need to enable multiple files. To enable, click gear icon > go to  Multiple > enable Multiple Files and add limit number of files.

    attachments to forms Image 1 Screenshot 30

     

    By enabling the multiple files upload, you can now choose to remove the uploaded file.

    attachments to forms Image 2 Screenshot 41

     

    Let us know if you need further assistance.
    Regards