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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My number of submissions number dropped to 100??

    Asked by BigMikeInVenice on June 14, 2012 at 06:12 PM

    Around the first of the year I purchased Jot Form Premium, allowing me up=tp 12,000 submissions per month.

    As of today I saw that my maximum submission number dropped to 100. Please fix this now.


    Thank you

    Mike Arnone

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    JotForm Support

    Answered by idarktech on June 14, 2012 at 07:25 PM

    Hi Mike,

    I'm sorry about this. Your account should be fine now. There was an auto-downgrade set on your account since you've switch to another subscription option and it wasn't stopped right away. It should be fine by now.

    Apologies for the inconveniences caused. Thank you for using JotForm!