What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I change my username?

    Asked by readem79 on February 20, 2017 at 06:20 AM



    I originally set up my account in my own name, but when I personalise URLs for forms to send to customers, it shows my username, which I would rather be the business name I work for.

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    JotForm Support

    Answered by Kiran on February 20, 2017 at 07:33 AM

    It is possible to change the username of your account. Please provide us with any 3 choices of the names in the preferred order so that we can change it for you. Please note that once the account username of your account is changed, it is required to share/embed the forms that are using custom URLs with the changed username again.


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    Answered by readem79 on February 20, 2017 at 07:46 AM
    Fabulous! Could I please change it to one of the following (in order of preference)
    Many Thanks
    Sent from my iPhone
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    JotForm Support

    Answered by ashwin_d on February 20, 2017 at 08:53 AM

    Hello readem79,

    Upon your request, I have gone ahead and changed your account username to "phillomena". Please sign out from your account and then sign in again with your new username.

    Thank you!

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    Answered by RutaP on February 21, 2017 at 02:19 AM



    I have the same the problem..I would also like to change my username from RutaP, to any of the below three options:


    1. RMG

    2. RMGCare

    3. Readymix Gulf

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    JotForm Support

    Answered by Jim_R on February 21, 2017 at 02:28 AM

    @RutaP - It looks like you also opened a separate thread https://www.jotform.com/answers/1071716 so we'll reply to you on that thread instead. Thanks!